Privacy Policy

Interpretation and Definitions

Interpretation

Words with capitalized first letters have meanings defined under the following conditions. The following definitions apply whether they appear in singular or plural.

Definitions

• Account: A unique profile created for you to access our services.
• Affiliate: Any entity that controls, is controlled by, or is under common control with us.
• Company: Refers to Legend Floors LLC, doing business as Hello Floors Atlanta, located in Atlanta, GA.
• Cookies: Small files placed on your device by a website that track browsing activity.
• Country: Refers to the United States.
• Device: Any internet-connected device such as a smartphone, tablet, or computer.
• Personal Data: Information that identifies or can be used to identify an individual.
• Service: Refers to the website and flooring services provided by Legend Floors LLC, doing business as Hello Floors Atlanta, including flooring installation, replacement, repair, estimates, and related services.
• Service Provider: Third-party companies or individuals that process data on our behalf to support our services.
• Usage Data: Information automatically collected during use of the Service.
• Website: Refers to Hello Floors Atlanta.
• You: The individual or business using our Service.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

• Full name
• Email address
• Phone number
• Address or service location
• Project or service details submitted through forms
• Any other information voluntarily provided by you

Usage Data

Usage Data is collected automatically when using the Service and may include:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Pages visited and time spent on pages
• Referring website URLs
• Date and time of visits
• Other diagnostic data

Mobile Device Data

When accessing our Service through a mobile device, we may collect information such as:

• Type of mobile device used
• Unique device ID
• Mobile device IP address
• Mobile operating system
• Mobile internet browser type
• Other diagnostic data

Tracking Technologies and Cookies

Legend Floors LLC, doing business as Hello Floors Atlanta, uses cookies, web beacons, and similar technologies to track user behavior and improve our services. These may include:

• Essential Cookies: Required for authentication and core website functionality.
• Preference Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand how visitors interact with our website.

You can disable cookies through your browser settings, although some parts of the website may not function properly if cookies are disabled.

Use of Your Personal Data

Legend Floors LLC, doing business as Hello Floors Atlanta may use your personal data for the following purposes:

• Providing and maintaining our services, including scheduling and completing flooring installations and related services
• Managing your account or service requests
• Performing and fulfilling service agreements and contracts
• Communicating appointment confirmations, reminders, or service updates
• Responding to estimate requests or customer support inquiries
• Improving our services through analytics and performance monitoring
• Preventing fraud and maintaining website security
• Complying with legal obligations

Sharing of Your Personal Data

Legend Floors LLC, doing business as Hello Floors Atlanta may share your personal data in the following situations:

• Service Providers: With trusted service providers that help operate our business, including website hosting, CRM systems, scheduling platforms, analytics services, and communication tools.
• Business Transfers: If the company is involved in a merger, acquisition, or sale of assets.
• Affiliates or Business Partners: When necessary to support our services, provided they follow this Privacy Policy.
• With Your Consent: When you authorize additional sharing of your information.
• Legal Requirements: When required to comply with applicable laws, legal processes, or government requests.

Retention of Your Personal Data

Legend Floors LLC, doing business as Hello Floors Atlanta retains personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements and policies

Usage data may be retained longer for internal analytics and service improvement where it is aggregated or anonymized.

Transfer of Your Personal Data

Your information may be processed and stored outside of your state or jurisdiction. By using our services, you consent to the transfer of your information, provided that reasonable safeguards are in place to protect your data.

Your Data Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your information
• Withdraw consent where applicable
• Opt out of marketing communications, including SMS messages

To exercise these rights, contact us at: ahmed@hellofloors.com

California Privacy Rights (CCPA)

If you are a California resident, you may request:

• The categories of personal information we collect
• The categories of personal information we share
• Deletion of your personal data (subject to legal exceptions)

Legend Floors LLC, doing business as Hello Floors Atlanta does not sell personal data.

To exercise these rights, email ahmed@hellofloors.com with the subject line: California Privacy Rights

Children’s Privacy

The services of Legend Floors LLC, doing business as Hello Floors Atlanta are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, please contact us so we can delete the data.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

Legend Floors LLC, doing business as Hello Floors Atlanta may update this Privacy Policy periodically. Updates will be posted on this page with a revised Last Updated date.

Your continued use of the Service after updates are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, you may contact:

Hello Floors Atlanta
3455 Peachtree Rd NE
Atlanta, GA 30326
Email: ahmed@hellofloors.com
Website: https://hellofloorsatl.com