Privacy Policy

Last Updated: April 25, 2026

This Privacy Policy outlines how Hello Renovations LLC, doing business as Hello Floors Atl (“we,” “us,” or “our”) collects, uses, and protects your personal information when you interact with our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

Interpretation and Definitions

Definitions

  • Company: Refers to Hello Renovations LLC, DBA Hello Floors Atl, located at 2784 Sugarloaf Pkwy #201, Lawrenceville, GA 30045
  • Service: Refers to the website and flooring services provided by Hello Floors Atl, including installation, replacement, repair, estimates, and related services
  • Personal Data: Information that identifies or can be used to identify an individual
  • Usage Data: Information collected automatically when using the Service
  • Device: Any internet-connected device
  • Website: https://www.hellofloorsatl.com/
  • You: The individual or business using our services

Types of Data Collected

Personal Data

While using our Service, we may collect:

  • Full name
  • Email address
  • Phone number
  • Address or service location
  • Project or service details submitted through forms
  • Any other information voluntarily provided by you

Usage Data

Usage Data is collected automatically and may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Device type and operating system
  • Referring website URLs
  • Date and time of visits

Tracking Technologies and Cookies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze user behavior
  • Store user preferences

You can disable cookies in your browser settings, but some parts of the website may not function properly.

Use of Your Personal Data

We may use your personal data to:

  • Provide and maintain our services
  • Schedule and manage appointments and estimates
  • Communicate with you (calls, emails, and SMS)
  • Send reminders, updates, and follow-ups
  • Improve our services and customer experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing of Your Personal Data

We may share your data in the following situations:

  • With service providers (CRM systems, scheduling tools, analytics platforms)
  • With business partners when necessary to fulfill services
  • During business transfers (mergers, acquisitions, etc.)
  • When required by law

We do not sell your personal data.

📱 SMS & Mobile Data Privacy (A2P 10DLC Compliance)

By providing your phone number, you consent to receive messages from Hello Renovations LLC, DBA Hello Floors Atl, including:

  • Appointment reminders
  • Service updates
  • Estimate follow-ups
  • Customer support messages
  • Occasional promotional messages

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

📌 Important:

  • No mobile information will be shared with third parties for marketing purposes
  • Opt-in data and consent will not be shared with any third parties

Retention of Your Personal Data

We retain personal data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Transfer of Your Personal Data

Your data may be processed outside your state or jurisdiction. By using our services, you consent to this transfer with appropriate safeguards in place.

Your Data Rights

You may:

  • Request access to your data
  • Request corrections
  • Request deletion
  • Withdraw consent
  • Opt out of marketing communications

📧 Contact: Ahmed@hellofloor.com

California Privacy Rights (CCPA)

If you are a California resident, you may request:

  • The categories of personal data we collect
  • Deletion of your personal data (subject to legal exceptions)

We do not sell personal data.

Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.

Contact Us

Hello Renovations LLC, DBA Hello Floors Atl
2784 Sugarloaf Pkwy #201
Lawrenceville, GA 30045

📧 Ahmed@hellofloor.com
🌐 https://www.hellofloorsatl.com/

Last updated: April 25, 2026
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